| Human Capital is the collective skills and
knowledge of an organization’s workforce.
Organizations like any other organism must have
its own identity which is represented in business
terms as the “Corporate Vision, Mission,
Strategy & Culture.”
Training therefore becomes the most critical
activity an organization must engage in to align
its human capital with its corporate strategy.
Since no two organisms are alike, so also no two
companies are alike, the very reason therefore
why no company should train for training sake.
From my global work experience, three kinds of
organizations exist:
Category “A”:
such companies take pride in developing
the knowledge of their human capital. They know
why they train, they know what to
train (often as a result of a properly conducted
training needs analysis of their staff) and they
know how to train. Moreover, they can measure
their Return on Training Investment (ROTI) because
they see training expenditure as a “capital
investment” which they are proud to make
public. According to the MCS Knowledge Company
Report, these are the “A”
rated companies.
Category “B”:
more companies fall under this category.
They train their workforce because they see an
“A” company (as discussed above) train
and perform well in the market, so they train.
Most times, they do not know
why they train, and if they happen to know
the why, they sure do not know what to
train and how to train. They have never
sat back to measure their ROTI as such they see
their training expenditure as huge costs rather
than investment. This why the training budget
is always the first to be freezed once there is
any slight indication of a fall in analysts’
expectations. These are the companies Michel Roberts
refers to as “me-too”
strategy companies.
Category “C”:
companies under this category do not believe
in training at all yet they value well-trained
professionals, what a paradox! So they are always
in the market seeking to poach from the knowledge
companies. Unfortunately, most companies in Nigeria
fall under this category. They are the ones who
always say to me; “What if I train
my staff, and they move on?” A
question that I answer with a better question:
“What if I don’t train my
staff, and they stay on?” Little
wonder therefore why such companies are always
at the drawing board every month better still
every week changing their company strategy.
We at MCS believe in four tenets of
training …:
• Is an integral part of a successful business
• Can increase staff retention and performance
• Is often overlooked as a vital key to
a profitable enterprise
• Is something MCS takes pride and pleasure
in delivering to each and everyone of our client.
Submitted by Afolabi
Imoukhuede, Managing Consultant, MCS
Consulting Limited Ikoyi, Lagos
aimoukhuede@mcsworldgrp.com
Role Of Training
In Human Capital Development
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